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  • Level 1 To 4

    customer Level 1 Certificate In Customer Service Level 2 Diploma In Customer Service Level 3 Diploma in Customer Service level 4 Diploma In Customer Service

    Customer Service Courses

    • Deal with customers face to face
    • Recognise and deal with customer queries, requests and problems
    • Develop customer relationship
    • Communicate using Customer Service language
    • Use social media to delivere Customer Service
    • Understand Customers
    • Manage personal performance and develpment
    • Promote additional products and/or services to customers
    • Principles of Customer Service
    • Understand employer organisations
    • Make telephone calls to Customers
    • Resolve customer complaints
    • Communication in Customer Service

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